Hands holding smartphone showing the PayByPhone app

Flexible and bespoke parking rates – Rights & Rates

Rights & Rates, PayByPhone’s customised parking tariff product, is all about flexibility. It has been designed to help our university, hospital, and municipality clients create parking policies to suit you and your users. 

It can help you easily assign preferential parking rates or even give exemptions to staff parking in a hospital car park.


Use your data sources for simple control over who parks where, when and at what tariff, quickly and easily. 
Eligibility tariff control example on PayByPhone website
Woman on phone paying for parking.


Parking enforcement officers don’t need to check a vehicle’s eligibility to park because only eligible vehicles can start a parking session.
Rights and Rates example on the PayByPhone app


Rights & Rates is a convenient cloud-based system that has been designed to grow with you as your operations evolve
Customise rates icon


Easily configure customized rates for chosen locations
Verify rates icon


You can review the rates on a simple-to-use single interface
Upload vehicles to portal icon


Easily upload eligible vehicles via PayByPhone’s portal or via direct integration 

Reviews & testimonials

“PayByPhone’s cashless parking system has made parking across Peterborough easier and more convenient for those who live and work in the city and also for our visitors. Its Extend-From-Anywhere, Maps and Nearby Parking features add to its convenience, enabling people to find spaces more quickly and stay in town longer, which benefits Peterborough’s shops and restaurants. From the Council’s perspective, PayByPhone is a great company to work with. The system was set up quickly and offers us many useful insights into parking habits in the City,”
Councillor Marco Cereste
Cabinet Member for Street Scene at Peterborough City Council
“The new system has been really successful here so far, with over 8,000 payments made in the first fortnight. The feedback from motorists has been that the system is easy to use. The fact that you can pay from your phone means you can top-up when you’re out shopping in the street, so it’s really convenient for people using our car-parks.”
Gwenan Huws Tomos
Gwynedd Council’s Parking Service Team Leader
“We have been using the Rights and Rates feature for a couple of years now to offer a concessionary parking rate to [hospital] staff. It replaced our previous scratch card permit system, which was incredibly problematic as the cards would often get lost or damaged and replacing them wasn’t straightforward. Rights and Rates was easy to implement and was welcomed by all our staff.”
Wasim Ahmed
Supervisor for National Car Parks (EUK) Limited, (Croydon University Hospital)
“We link the costs of our pay-to-park services in Royal Borough of Kensington and Chelsea to CO2 emissions because we want to encourage everyone visiting the borough to drive more environmentally friendly cars. By reducing pollution levels, we can all benefit from better local air quality. The work and support from PayByPhone have been instrumental in delivering this ambition.”
Andrew Vennard
Head of Parking Services, Royal Borough of Kensington and Chelsea
London Borough of Ealing Council LogoDenbighshire County Council LogoPeterborough City Council LogoSomerset West and Taunton Council LogoLondon Borough of Southwark Council LogoGovernment of Jersey Logo
Man in car parking for parking on his mobile phone using the PayByPhone app

Get in touch

Do you want to save time and money? Do you want to offer personalised rates? Do you currently have a cashless parking provider? PayByPhone can help. 
To contact our Customer Service as a User, please follow this link. Please note that only requests related to Cities and Operators will be processed through this form.
Thank you! Your submission has been received.
We'll be in touch with you shortly!
Oops! Something went wrong while submitting the form.