Aerial shot of cars parked in car park.

Take control of your parking operations.

PayByPhone is the leader in mobile parking payments. We offer solutions for cities, municipalities, private lots, hospitals, universities, and more. We work with trusted client and technology partners to find bespoke solutions for you – our clients.  We outperform our competitors because we put in place tailored strategies that reflect your unique needs.  

After our service has been implemented, we continue to support our clients on their journey. 

PayByPhone reporting example on tablet

Reports that work for you

Get meaningful and actionable insights delivered on-demand, including dashboards that provide real-time monitoring. Access reports at any time to keep on top of your daily operations and all of your transactions

Personalised rates for added control

Update and manage rates and parker profiles easily in real time. Provide drivers with preferred rates based on eligibility and permissions. Accommodate special access for residents or city staff, and validate the status of user groups such as disabled parkers or car shares. 
Parking and eligibility rate settings available through PayByPhone displayed on tablet
Vehicle driving through barriered car park

Seamless integration

From hand-held enforcement devices to License Plate Recognition (LPR), and virtually everything in between, seamlessly integrate with your existing technology. 
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Extensive experience

We have worked with parking operators of all sizes, facing many different challenges, so we understand those pressures very well - and have solutions to help.
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Cost effective

Moving to cashless parking payments saves you money – less risk of theft from machines, lower cash collection charges, and much lower costs for banking the cash too.
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Save time

Centralizing parking payments to cashless is a simple and easy way to help time-pressured teams save considerable amount of admin time.

Reviews & testimonials

“PayByPhone’s cashless parking system has made parking across Peterborough easier and more convenient for those who live and work in the city and also for our visitors. Its Extend-From-Anywhere, Maps and Nearby Parking features add to its convenience, enabling people to find spaces more quickly and stay in town longer, which benefits Peterborough’s shops and restaurants. From the Council’s perspective, PayByPhone is a great company to work with. The system was set up quickly and offers us many useful insights into parking habits in the City,”
Councillor Marco Cereste
Cabinet Member for Street Scene at Peterborough City Council
“The new system has been really successful here so far, with over 8,000 payments made in the first fortnight. The feedback from motorists has been that the system is easy to use. The fact that you can pay from your phone means you can top-up when you’re out shopping in the street, so it’s really convenient for people using our car-parks.”
Gwenan Huws Tomos
Gwynedd Council’s Parking Service Team Leader
“We have been using the Rights and Rates feature for a couple of years now to offer a concessionary parking rate to [hospital] staff. It replaced our previous scratch card permit system, which was incredibly problematic as the cards would often get lost or damaged and replacing them wasn’t straightforward. Rights and Rates was easy to implement and was welcomed by all our staff.”
Wasim Ahmed
Supervisor for National Car Parks (EUK) Limited, (Croydon University Hospital)
“We link the costs of our pay-to-park services in Royal Borough of Kensington and Chelsea to CO2 emissions because we want to encourage everyone visiting the borough to drive more environmentally friendly cars. By reducing pollution levels, we can all benefit from better local air quality. The work and support from PayByPhone have been instrumental in delivering this ambition.”
Andrew Vennard
Head of Parking Services, Royal Borough of Kensington and Chelsea
Royal Borough of Kensington and Chelsea Council logoBrighton and Hove Council LogoUniversity of Manchester logoNCP Company LogoTransport for London Company LogoDorset Healthcare University NHS Foundation Trust Logo
Man in car parking for parking on his mobile phone using the PayByPhone app

Get in touch

Do you want to save time and money? Do you want to offer personalised rates? Do you currently have a cashless parking provider? PayByPhone can help. 
To contact our Customer Service as a User, please follow this link. Please note that only requests related to Cities and Operators will be processed through this form.
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